USW international student support

January 26, 2016

The number of international students that would recommend the University of South Wales to others has increased by 2.4% according to a recent study.

This was one of the findings from the International Student Barometer’s (ISB) surveying of the University’s international students in autumn 2015.

The ISB, managed by i-graduate, is an international benchmark which tracks and compares the decision-making, expectations, perceptions and intentions of international students.

The survey invites students to rate the importance of, and their satisfaction with, a range of issues. The survey focuses on four main areas: learning, living, support and arrival. The results are then benchmarked against other participating Institutions in two groups – internationally and with other UK institutions.

The University has increased in its overall ranking across all four of the areas surveyed. It now sits in the top five of UK institutions for International and Immigration Student Advice, Chaplaincy, Accommodation Services (during arrival) and language support.

It also ranks in the top ten of UK institutions for the health service, visa advice, the wellbeing service, as well as on-campus cafes and restaurants.

The survey ran from November 9 to 27, and the key results have now been made available to all Universities that participated. This was the second time the University of South Wales had taken part in this national survey. Previously both the University of Glamorgan and the University of Wales, Newport both bought into the project at some point.

Joanne Gillespie, International and EU Recruitment Officer, said: “Taking part in the International Student Barometer provides us with vital feedback to help us ensure we’re meeting student needs and helping International students to make the most of their time both at the University and here in Wales. We had an excellent response rate of 31%, which was higher than the UK average response rate of 25%.”